By Norman B. Rose, president Excel Sales Consulting. Here is the scenario: you have one small box to deliver. The business is really busy, so their parking lot is filled with cars, and you need to run in and out. Norm RoseExcel Sales Consulting As a delivery driver,...
(SPONSORED CONTENT) By Autolite One of the key factors for a shop’s success is its reputation for customer service. While you cannot change the way vehicles and parts are manufactured, you can offer confident recommendations to customers on which parts will work best...
(SPONSORED CONTENT) Continental ATE Disc Brake Pads give your customers exceptional coverage for over 95% of European models on Canadian roads. The fast-growing line includes 293 part numbers that feature excellent applications on Alfa Romeo, Audi, BMW, Jaguar, Land...
Even if you’re new to the world of the professional delivery driver, you already know how important you are to the organization you work for. In many ways you are the face of the business to customers as you see them more than anyone else in the business. So, it is...
A professional driver understands the need to get deliveries on the road promptly, especially at the start of the day. But ensuring that your delivery vehicle is in good working order on a daily basis will ensure that the day goes smoothly, and that any maintenance...
By Paul Reed Your shipping and receiving area benefits from smart space planning, just as other areas do. And in some cases, it’s about more than raising productivity – it can be a safety issue as well. Paul Reed The Showroom Guy info@theshowroomguy.com The...
While we are all of us definitely at the sharp end of a transition to electrification, it is also true that delivery fleets are taking a good hard look at the benefits of transitioning to and PHEVs and BEVs. This is going to shift a few elements for the professional...
While there are certainly many examples these days of auto parts professionals becoming a delivery driver as a way to close out their long career in the aftermarket — and their experience is a valuable thing to keep around — it is also a critical aspect of an auto...
The automotive aftermarket has often drawn on the experience of the grocery industry. Its vast array of products and narrow operating margins can certainly serve to inform strategies for the aftermarket, but the growing investigations into last-mile delivery by...