(SPONSORED CONTENT) Making the right decision about your Customer Relationship Management system is critical to ensuring how well your team is attentive to changing customer needs. “Ninety percent of the time, jobbers keep their sales teams informed about customers...
The Automotive Industries Association of Canada (AIA Canada) is proud to announce the launch of the Auto Care Landscape in Canada tool – an interactive, online map that plots the location of over 25,000 validated facilities, including collision repair, mechanical...
By Martha Uniacke Breen Some industry observers have noted that the pandemic has had one interesting effect on the the way Canadians work. There seem to be a lot more light- and medium-duty trucks on the road, especially for small- scale commercial work, whether...
AIA Canada has released the 2022 edition of its flagship Outlook Study research report which predicts a healthy aftermarket landscape ahead, but does also say to expect some headwinds to continue. Macro trends, says the report authored by Ernst & Young, has seen...
This issue of Jobber Nation includes focused advice for automotive aftermarket professionals on the Brake Market, Ontario's Inspection System, the latest J.D. Power Market Data, CARQUEST Canada's major investment, tips on store design, getting organized,Copies are on...
Some of the damage in Port aux Basques, Newfoundland and Labrador, caused by post tropical storm Fiona. Devastation is widespread here and in other parts of Atlantic Canada, but closures due to power and internet outages seem the extent of the impact for the...
In this episode of The Great Canadian Aftermarket Podcast: J.D. Power Canada's Customer Service Index Long Term Study for 2022 of service on 4-12 year old vehicles has some good news and some not so good news for Canada's aftermarket. J.D. Ney, Automotive...
The Great Canadian Aftermarket Podcast presents Season 2 of the My First Car mini-series. This episode, AIA of Canada chair Jason Yurchak on his modest starter car, and how it continues to be a source of inspiration. Sort of.With host Andrew Ross.The Great Canadian...
The 2022 AIA High Fives for Kids Foundation Chairman's Challenge has topped $25,000, with more commitments poised to grow this even more. The latest donations from Piston Ring Service, CANUSA Automotive Warehousing and Groupe Del Vasto have joined others received in...