Owner / Manager Articles

Getting it right with CRM, Part 1

Getting it right with CRM, Part 1

(SPONSORED CONTENT) Making the right decision about your Customer Relationship Management system is critical to ensuring how well your team is attentive to changing customer needs. “Ninety percent of the time, jobbers keep their sales teams informed about customers...

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AIA Canada launches interactive online map

AIA Canada launches interactive online map

The Automotive Industries Association of Canada (AIA Canada) is proud to announce the launch of the Auto Care Landscape in Canada tool – an interactive, online map that plots the location of over 25,000 validated facilities, including collision repair, mechanical...

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Selling the right brakes for hard working trucks

Selling the right brakes for hard working trucks

By Martha Uniacke Breen Some industry observers have noted that the pandemic has had one interesting effect on the the way Canadians work. There seem to be a lot more light- and medium-duty trucks on the road, especially for small- scale commercial work, whether...

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AIA Canada aftermarket study forecasts mixed picture

AIA Canada has released the 2022 edition of its flagship Outlook Study research report which predicts a healthy aftermarket landscape ahead, but does also say to expect some headwinds to continue. Macro trends, says the report authored by Ernst & Young, has seen...

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Read Jobber Nation Sept./Oct. here!

Read Jobber Nation Sept./Oct. here!

This issue of Jobber Nation includes focused advice for automotive aftermarket professionals on the Brake Market, Ontario's Inspection System, the latest J.D. Power Market Data, CARQUEST Canada's major investment, tips on store design, getting organized,Copies are on...

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Atlantic Canada’s aftermarket weathers Hurricane Fiona

Atlantic Canada’s aftermarket weathers Hurricane Fiona

Some of the damage in Port aux Basques, Newfoundland and Labrador, caused by post tropical storm Fiona. Devastation is widespread here and in other parts of Atlantic Canada, but closures due to power and internet outages seem the extent of the impact for the...

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My First Car, Season 2: Jason’s Lada

My First Car, Season 2: Jason’s Lada

The Great Canadian Aftermarket Podcast presents Season 2 of the My First Car mini-series. This episode, AIA of Canada chair Jason Yurchak on his modest starter car, and how it continues to be a source of inspiration. Sort of.With host Andrew Ross.The Great Canadian...

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