In this episode of The Great Canadian Aftermarket Podcast: J.D. Power Canada’s Customer Service Index Long Term Study for 2022 of service on 4-12 year old vehicles has some good news and some not so good news for Canada’s aftermarket.
J.D. Ney, Automotive Practice Lead, Canada, walks us through the details and new insights on how shops can ramp up their customer satisfaction. Read more about the details and who ranks best HERE.
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About CHAT Integrated Media
CHAT Integrated Media Inc. publishes for Canada’s Automotive Aftermarket.
JOBBER NATION and JobberNation.ca are for Canada’s Automotive Aftermarket Distribution Segment.
INDIE GARAGE and IndieGarage.ca are focused on Canada’s Independent Automotive Aftermarket Service Community.
CHAT Integrated Media also presents the Great Canadian Aftermarket Trade Show and The Great Canadian Aftermarket Podcast, available on Spotify and Apple Podcasts.