This tip from Jonathon Higgins, parts specialist at Parry Sound Auto Parts, reminds parts professionals to use the power of the team around them:
“I feel that often ‘we cannot get that’ is said without simply turning to the person beside you (or other fellow employees) and asking if they can help.
“Counter staff are usually made up of people from various backgrounds and experiences. Five or six staff, in theory could have 100 years experience between them! What a wealth of knowledge!
“Use it, don’t be afraid to ask. Growth in sales will result. Team work at it’s best.”
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