Mister Transmission (International) has announced a number of additions to the organization designed to enhance franchise success.
“Franchisee success is Mister Transmission’s success, and the new corporate team structure now in place is designed with the intention of providing stronger sales, operational, technical and marketing support in order to accommodate the needs of our franchisees and drive our future success,” announced Tony Kuczynski, President & CEO of Mister Transmission.
“We are very excited to welcome Joel Richardson, Maria McGuckian and Alana Rogers to the corporate team at Mister Transmission. This new talent, along with the repositioning of current roles, will provide an enhanced level of functional support and expertise to our store network,” said Kuczynski.
Joel Richardson—Director of Operations
As Director of Operations, Joel Richardson will be focused on store operations and profitability among franchised and corporate stores. Richardson has over 15 years of store operations experience in the automotive industry, and we are very pleased to have him on board to help improve our current procedures and gain alignment among all of our stores.
Steve Lebrasseur—Director of Sales
With Joel Richardson assuming the role of Director of Operations, Steve Lebrasseur will now focus on developing and implementing programs to increase store sales in our three key channels: retail, fleet and wholesale.
Joe Pawlowski—Senior Business Development Manager, Technical Support
Joe Pawlowski has transitioned from Regional Business Manager to his new role as Senior Business Development Manager, Technical Support, which allows him to focus on providing technical support to our stores inclusive of hosting regular training workshops. Pawlowski is a licensed technician who regularly attends training to maintain his expertise, and is uniquely positioned to share this knowledge with our stores so we can continue to be the “Transmission and Technology Experts.”
Maria McGuckian—Marketing and Customer Service Manager
Maria McGuckian joined Mister Transmission in January 2018, and has over 20 years of marketing experience in the automotive industry. McGuckian is focused on managing our traditional and digital marketing programs, as well as event management. She also works closely with our franchisees to help maintain our high customer satisfaction ratings.
Alana Rogers–Marketing and Communications Specialist
Alana Rogers, as new Marketing and Communications Specialist, will provide support for marketing and customer service.