The latest print edition of Jobber Nation focuses on how the shifting post-pandemic world of e-commerce is affecting aftermarket distributors and jobbers. Plus, we provide useful and timely industry news, tips on executing excellent delivery service to trade customers...
(SPONSORED CONTENT) You know better than anyone: Technology moves fast. Meet it head-on at North America’s largest automotive aftermarket event, AAPEX 2023, where you’ll find everything you need to stay up-to-date and take on your toughest challenges. From Joe’s...
A just-released report by the Automotive Industries Association of Canada reveals some startling gaps in the confidence level that electric vehicle and hybrid electric vehicle owners have in the independent automotive service provider (ASP) to service their vehicle...
The Automotive Aftermarket Retailers of Ontario annual golf tournament raised $10,000 for the AIA High Fives for Kids Foundation. Pictured (left to right): Tom Dunlop, Vice President Sales at Specialty Sales and Marketing and H54K board member, Diane Freeman,...
AIA Canada pressed the aftermarket’s position on right to repair before Quebec legislators as they study Bill 29 designed to enshrine right to repair in law in the province. Invited to testify before the Committee on Labour and the Economy studying the bill, AIA...
Canada’s auto service market has returned to a pre-pandemic level of $9.1 billion this year--down from $10.9 billion in 2022--in what can be seen as a return to normal service activity by Canadians. That according to the J.D. Power 2023 Canada Customer Service...
(SPONSORED CONTENT) Carquest partners with you and invests in what matters most to you and your customers. We help you put your customers where they want to be. We understand what matters most to store partners and we share your passion for ensuring your customers...
(SPONSORED CONTENT) Serpentine belts on today’s cars can have over 10 points of contact, creating very complicated drive systems and more opportunities for issues such as pulley misalignment or unwanted noise. Years ago, belts were made with a Neoprene rubber compound...
There’s an old trope that it takes one-tenth as much work to sell to an existing customer than to acquire a new one, but that’ s not quite true. Repeat customers, especially if you can impress them enough to return repeatedly and regularly to you, are the lifeblood of...