When Shannon Spano takes over as chair of the Automotive Industries Association of Canada in late April, she will become the second woman to hold that role in the aftermarket association.. She sees it as an inspiration to continue to build the diversity, equity and...
Gaël Escribe, CEO of NEXUS Automotive International, issued a call for “urgency” from aftermarket leaders to address sustainability and environmental impacts, particularly around parts delivery. Speaking at the organization’s N! Climate Day event in Montreal, Escribe...
Auto Electric Service's 80th Anniversary celebration kicked off with a supplier appreciation evening that featured formal presentations and an entertaining panel discussion hosted by AES’s Jennifer Fox (far right) and featuring (l-r) Aftermarket Auto Parts Alliance...
WHAT DOES BOB JAWORSKI, CEO, PRESIDENT, AND major shareholder of Auto Electric Service, think about the company’s80-year history? Well, he doesn’t think about it very much.“The success we’ve had has always been the people that we’ve had, and the service level we...
Automotive aftermarket releases best practice guidelines for right o repair legislators Automotive Industries Association of Canada (AIA Canada) has joined other association leaders from around the world to support the critical global right to repair movement. The...
Held at the beautiful Queen's Landing in Niagara-On-The-Lake, the NAPA Ontario Associate Owner's Conference was kicked off by UAP president Alain Masse and Ontario VP Jeff Van de Sande. During the three-day event, associate store owners participated in breakout...
LKQ Corp. has reached an agreement to buy Uni-Select for $2.1 Billion
By Norman B. Rose,, Excel Sales Consulting Creating a positive impression with a customer is a way to build rapport and allow them to feel comfortable with you. Once you create a rapport, the customer will be more likely to tell you about their project and their pain...
(SPONSORED CONTENT) An effective CRM system for jobbers and distributors has to be easy for management and sales teams to use, but it also needs to fit the business of the aftermarket. Being flexible, responsive, and tuned into the scale needed for aftermarket...