Featured Articles

AIA Canada award winners announced

AIA Canada award winners announced

The Automotive Industries Association of Canada (AIA Canada) has announced the recipients of the 2024 Distinguished Service Award and the Young Professionals in the Auto Care Sector (YPA) Young Leader of the Year Award.   AIA Canada Distinguished Service...

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DEI and the Aftermarket: Time for honest conversations

DEI and the Aftermarket: Time for honest conversations

The topic of diversity, equity, and inclusion, DEI, is one that we hear a lot about in the aftermarket and in the wider corporate world. Industries at large, not just the aftermarket, and organizations large and small are aware of the conversations surrounding it....

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Study reveals keys to unlocking aftermarket success

Study reveals keys to unlocking aftermarket success

The just released results of a study have revealed the key reasons that aftermarket service providers win customers, and what their competitive advantage is. The J.D. Power 2024 U.S. Customer Service Index (CSI) Study may focus on the market across the border, but the...

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O’Reilly makes its presence felt at Vast-Auto convention

O’Reilly makes its presence felt at Vast-Auto convention

In addition to presentations on new store identity and shop banner program being introduced as a result of the new O'Reilly Automotive ownership, the Vast-Automotive convention also presented store and shop awards. Above, Robin's Auto Parts co-owner Jagvarinder Singh...

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